This Privacy Policy describes how your personal information is collected, used, or shared when you visit inUtil Labs (the “Site”), or you make use of any of the services listed.

Effective on December 9th, 2019, this Policy applies to inUtil Labs, EIN 38-4250967, and its affiliated entities (collectively, “inUtil Labs’ or “we” or “us’ or “our”). Headquarters for inUtil Labs is located at 651 N Broad St Suite 201, Middletown, DE 19709 United States

PERSONAL INFORMATION WE COLLECT

This Privacy Notice describes our privacy practices concerning your use of our websites, use of our products and services, and your attendance or registration at one of our events. This Notice also describes your choices regarding use, access, and sharing of your personal data by inUtil Labs.

Scope

For this Policy, the term “websites” shall refer to inutil-labs.com This Policy also applies to other websites and APIs that inUtil Labs operates and that link to this Policy.

Integration and Links to Other Websites

Our website and our products may contain links and provide integrations to other sites and products of other organizations. We offer these links and integrations as a convenience to you; we do not operate, control or endorse these websites or products. It is your choice whether to utilize these links and integrations or not. These external websites and products are subject to their own privacy policies.

What kind of personal data does inUtil Labs collect and how is it used?

inUtil Labs collects personal data in three ways: Direct Collection, Third-Party Collection, and Passive Collection.

Direct Collection and Use

We collect your personal information directly from you when you register to use inUtil Labs’ products and services, when you contact us via our website contact form, when you submit an online support ticket, when you sent us email or mail, when you sign-up online for our newsletter, or when you apply for a job. We may collect the following personal information from you:

• Contact data, such as name, email, phone number
• Business data, such as company name, business type, department, title, business email, business phone number, products that you use
• Payment data, such as invoice information or credit card payment information.

The personal information that we collect from you is used to:

• Provide you with inUtil Labs’ products and services
• Log you into your account
• Respond to your requests and questions
• Communicate upcoming inUtil Labs events of interest or updates to our products and services
• Improve our products and services
• Detect, prevent, and resolve security and technical issues
• Fulfill the obligations outlined in the Services Agreement.

Third-Party Collection and Use

We may collect personal information about you from publicly available databases, business partners, or other third-parties. This information may include:

• Contact data, such as name, email, phone number
• Demographic data, such as age, gender, interests
• Business data, such as company name, business type, department, title, business email, business phone number, products that you use

This information is used to:

• Identify new customers
• Provide you information on our products and services that may be of interest to you
• Provide us information on the usability of our website
• Combine supplemental data with information we already have about you

If you would like to know if we have your personal data via third-party collection, please contact us at [email protected]

Passive Collection and Use

Like most companies, we collect limited personal information from visitors to our website and users of our products and services. This information may include:

• IP Address
• Browser Type
• Internet Service Provider Address
• Referring pages
• HTML pages, graphics, or other files viewed on our site
• Operating systems
• Date/time stamp
• Clickstream data

We may use cookies, web beacons and other means to do so.

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Most web browsers allow some control of cookies through browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Web beacons (tracking pixels) are tiny transparent images embedded in ads on web pages to track how many users visit our website or view our digital ad to help us understand how users are interacting with our website.

For statistical purpose, inUtil Labs may collect information and store it in log files. These logs files will contain standard data collected by web servers, such as client IP address, browser type, internet service provider, operating system and the like. This information is used internally to administer our website and to gather demographic information about our user base.

Will inUtil Labs use my personal data to communicate with me?

As a user of our products and services, inUtil Labs may send you information about your account or our services, such as an email when you register for a trial account or new account, an email to confirm account changes, updates on our website, and our products and services. We consider these communications to be part of your inUtil Labs account. You may discontinue receiving this information by using the “Unsubscribe” link found in the email communication, or by contacting us at [email protected] Please note that your choice to unsubscribe to account or service information may affect our ability to provide you with our products or services.

Does inUtil Labs collect personal data from children?

We do not knowingly collect personal data from children under the age of 16. inUtil Labs does not target our website, our products or services towards children under the age of 16.

What are inUtil Labs’ Policies on Transferring EU Employee Data to the US?

inUtil Labs does not have offices in the EU or Switzerland.

Does inUtil Labs share my personal data with third parties?

inUtil Labs may share or disclose personal data under certain circumstances. We may disclose or share your personal information when:

• We need to share personal information with third parties to provide you with the inUtil Labs products and services that you request
• We work with entities affiliated by inUtil Labs
• You ask that we share your personal information with a third party
• We need to share your personal data with other companies to prevent fraud or to reduce risk

We are required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We consider information, including your personal information, to be an asset to our business. This business asset may be included in connection with the acquisition of inUtil Labs, in whole or in part; a sale of some or all of inUtil Labs’ assets; a merger or merger involvement; during a bankruptcy; or other transition of our business.

Do I have a choice in providing my personal information to inUtil Labs?

When interacting with inUtil Labs, you choose what personal information and how much information to provide to us. Your choice may affect our ability to provide you with our products or services.

What about my personal data that was provided to inUtil Labs by its users?

For information submitted through inUtil Labs’ online products by our users, we do not own this data. Those individuals and businesses, using our product and services, are the owners (controllers) of the information that was provided to us.

How does inUtil Labs protect my personal data?

We take reasonable precautions to protect personal data in its possession from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Will this privacy policy change?

inUtil Labs reserves the right to modify or amend this privacy policy at any time or for any reason. Changes will be effective on the date posted.

DATA SECURITY

We’re extremely dedicated to following security best practices for our customers and our services. This is how we keep your account data safe at inUtil Labs:

Application and Data Center Security We use one of the most robust and secure global infrastructure available today in the industry, Akamai Technologies (AKAM). Our applications and data servers reside in the Frankfurt - DE Region. Akamai meets a variety of industry compliance standards such as SOC1, SOC2, SOC3, ISO 27001, ISO 27017 (cloud security), ISO 27018 (Cloud Privacy), PCI DSS v3.2 and HIPAA verified by a third-party.

Industry Standard Data Encryption All submission data is encrypted at rest with AES-256 encryption. Data in transit is protected by TLS 1.2 or greater for end-to-end communication security.

Data Backups Nightly snapshots are taken of our application and database cluster. These daily backups are stored for 7 days. All data backups are stored in Akamai Object Storage (S3 compatible) Frankfurt - DE Region. Data backups are also encrypted with the industry standard AES-256 encryption algorithm.

Data Ownership Your submitted data and file uploads are totally owned by you, or your customers. Your organization may download and delete your data and files at any time.

Security Against Malicious Attacks An outside routing layer provides us with basic filtering against a denial of service (DDoS) attack, this service is provided by Cloudflare CDN.

Best Coding Practices We use industry best practices in our applications backend development to ensure your account is secure. All developed code is deployed to production environment once thoroughly tested on our staging environment. Our agile deployment process allows us to rapidly update and patch our systems when needed.

How can I obtain additional information or ask questions about inUtil Lab’ privacy policies?

inUtil Labs does its best to provide clear and transparent information and policies around our privacy and data sharing practices. For more information about our privacy practices or if you have questions, please contact us by email at [email protected].